FAQs 

Do you deliver in the UK only? 
Although we are based in the UK we deliver our products around the globe. Delivery rates will be shown when you start the ordering process as deliveries are by weight. 
What is the delivery lead time? 
Most items are made to order but we aim to dispatch with 1 to 3 working days, subject to component availability. Receipt time will depend on where in the world we are delivering to.  
 
Place order by 2pm for same day dispatch (subject to availability). 
 
Valves: Orders placed before 2pm (Monday to Friday) will be dispatched same day (subject to availability) 
 
Cables: All cables/leads are made to order. We aim to make and dispatch same day as ordering but please allow 1-3 days for dispatch. 
 
Pedals: ie B,I,S Box, Switching and OD pedals etc: All Products are made to order. We aim to dispatch 1-3 days from ordering but can take up to 7 - 10 working days. 
Are your products value for money? 
We certainly think they are. When you look at the long list of professional musicians that we have worked with who would endorse our products, coupled with our aim to keep costs as low as we can we believe we bring you the best that money can buy. 
Delivery Information. 
 
Although we are based in the UK we deliver our products around the globe. Delivery rates will be shown when you start the ordering process as deliveries are by weight.  
 
UK: 
Royal Mail 2nd Class Signed For Delivery. FREE 
 
Royal Mail 1st Class Signed For Delivery. From £5.55 
 
Royal Mail Special Delivery (guaranteed by 1pm Monday to Friday) Orders must be placed by 2pm (subject to availability). From £7.65 
 
Royal Mail Special Delivery (guaranteed by Saturday 1pm) Orders must be placed by 2pm (subject to availability). From £12.18 
 
Europe: 
Royal Mail International Tracked. From £10.20 
 
Rest Of The World (Zone 1): 
Royal Mail International Tracked (zone 1) From £12.20 
 
Rest Of The World (Zone 2): 
Royal Mail International Tracked (zone 2) From £13.65 
 
Rest Of The World (Zone 3 USA): 
Royal Mail International Tracked (zone 3 USA) From £13.45 
 
If your country isn’t listed at the checkout please contact us with the product you would like to order and where you would like it to be shipped and we can give you a quote. 
 
Please note that Mike Hill Services is not responsible for import duty and/or taxes when applicable and for any delay due to customs. 
 
 
 
 
 
 
What is the range for Mogami instrument unbalanced cable? 
The range is: 
 
Gold - 2524 
Platinum - 3302 - Exclusive to U.S distributors 
Overdrive - 3368 - An improved version with a composite braided shield which increases its durability 
HAVE A QUESTION? 
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